Category: Internet of Things
Today was our department’s annual PhD Supervisory Panel at KTH during which PhD students are given the opportunity to get feedback from senior researchers who act as “guest supervisors.” To prepare for my meeting with two Associate Professors I reworked my research abstract and research questions following my 30% seminar in October, during which Johan Redström from Umeå Institute of Design acted as my discussant. My goals in today’s supervisory panel were to get feedback on the new scope of my abstract and research questions relative to being only about 40% through my PhD (and I’m sure will continue to evolve), and identify important areas that I need to work on articulating to more firmly position my research in the context of how I am conceptually “furnishing” my design space. Considering I was presenting to senior researchers from different academic backgrounds than my own and each other, it was especially helpful to see within which aspect I felt misunderstood, i.e. where I need to sharpen my arguments. Below my poster summarizing my research thus far, followed by a few notes/reflections based on feedback received today, and a textual version of my abstract and research questions.
Last week I presented my paper Design Methods to Investigate User Experiences of Artificial Intelligence at the 2018 AAAI Spring Symposium on the User Experiences of Artificial Intelligence. The picture above was taken by a Google Clips camera, which was also one of the presented papers. Below are my slides, which contain supplementary images to my paper on the three design methods I have engaged with relative to the UX of AI. Another blog post will soon follow with reflections on other papers presented.
This year I’ll be going to CHI 2018 as a student volunteer and to attend the workshop HCI Outdoors: Understanding Human-Computer Interaction in the Outdoors. Very much looking forward to connecting with the HCI outdoors community for a new research project!
A Walk in the Woods: Gear and Infrastructure in the Outdoors (position paper PDF)
In this position paper, we describe an initial research activity, a short walk in the woods, to position our interest in HCI and the outdoors. We present three preliminary reflections from our hike on relationships with gear and infrastructure that enable meaningful outdoor experiences. These include parallels between packing gear and preparing devices, contrasting notions within bodily comfort and brand allegiance, and safety bubbles enabled by actual or expected infrastructures.
Today I saw a meme on Instagram which said, “We are now entering the third month of January.” I couldn’t relate more! And looking back over the past few weeks, cannot believe all that has already happened in 2018.
Following a paper deadline in early January, my department at KTH (Media Technology and Interaction Design) kicked off 2018 with a writers’ retreat. What happens at a writers’ retreat? We book a venue in the Stockholm archipelago for three days and two nights, and write. And sauna and winter swim, but mainly write. The primary purpose of the retreat is to provide time and space away from everyday academic duties, from teaching to admin responsibilities, in order to focus on increasing the quality and quantity of our writing output. During the three days, we follow an agile framework in which junior/senior pairs write in ~45 minute sprints and then provide ~15 minutes of feedback. In addition to intense writing blocks, lunches, dinners, and evening activities provide ample opportunities to better know our colleagues professionally and personally. Though equally as exhausting as the writing, this social time I find incredibly valuable in creating a continued collaborative culture at work.
During this year’s writing camp I started a paper on a Pee-ometer, a recent project by Master’s students that I proposed and supervised in which they prototyped a wearable device that predicts when a user has to pee to investigate Machine Learning as a design material.
In mid January, the Smart Implicit Interaction project had a two day project offsite. As the project is composed of differing philosophical and methodological backgrounds – i.e. Artificial Intelligence, Social Sciences, and Interaction Design – the first day consisted of a beginners overview into reinforcement and representational learning in neural networks to introduce technical terminology and objectives. During the second day, all of the sub-projects presented their current status and goals for the year. I specifically presented two ongoing design projects, data-driven design methods and the Pee-ometer. In the former, I discussed early design activities and resulting concepts from investigating the implications of screenshots as a data source. In the latter, I discussed three high-level interests guiding future project directions, including Machine Learning as a design material, interactional loops, and critique and ethics. Overall, it was inspiring to share and strategize better collaborations while revisiting overarching project objectives.
Last week continued January’s streak of out-of-office research activities and into the forest. To kick off an new outdoors project, myself and three senior researchers went on a mid-week day hike 30 minutes outside of Stockholm. Not only was I surprised at a Professor’s ability to make a fire in the snow, but the excursion was both refreshing and constructive. More in the coming months!
And last but definitely not least, friend and fellow PhD student Vasiliki successfully defended her thesis Making Preciousness: Interaction Design Through Studio Crafts. Her opponent Ron Wakkary gave a much deserved brilliant presentation of her work before lengthy discussions with him and the committee. Admittedly, it is selfishly bittersweet to see her finishing as she has been a tremendous support and inspiration during the first year of my own PhD.
For an autobiographical project building off Leaky Objects, in which I’m allowing myself to undertake a significantly slow design process, this week I read Geography of Home: Writings on Where We Live by Akiko Busch. The book is a collection of beautiful musings organized by room and touches upon notions of comfort, dichotomies between possessions and spaces, clutter, deeply personal rituals, thresholds, processions, and changing functionalities. So much I love in this book while mapping the geography of our tiny home which defies all traditional expectations and conditions. Last year before moving from London to Stockholm, we read The Life-Changing Magic of Tidying Up, an amusing read that we nevertheless abided by and asked everything we own, “Do you bring me joy?” Not only did we end up giving away bags of stuff, but it also prompted many meaningful discussions regarding and aligning views on possessions and a home, in addition to musings around if someday everything will be connected, will all our possessions? And why do we keep them, and do we deserve them if possession implies care, custody, and guardianship? More and more through many of my ongoing projects and initial concepts, I realize I’m interested in overlaps between privacy and care, and perhaps comfort too.
A project I recently started with MSc students is investigating predicting pee habits, which to many is a taboo topic due to the invasive nature of the proposed interaction and an aversion to recognizing private bodily functions. A subsequent discussion with my supervisor on researching taboo topics led to the reading of the paper Accountabilities of Presence: Reframing Location-Based Systems and the website Between the Bars: Human Stories from Prison. In the paper, the authors research paroled sex offenders who are tracked via GPS to explore the intersection between mobility, presence, and privacy; while the website offers a digital platform to share handwritten content from people in prison who do not have access to internet. In both cases, what could be considered extreme or fringe users are researched or designed for, and equally interesting for different reasons, they also serve as interesting case studies that either directly learn from or address the messy realities of society. One of my biggest peeves – designers don’t address the messiness of life nearly enough. So while pee might not be prison, it is definitely an everyday and occasionally very messy, mundane, and universal reality that should not be ignored as I believe there is much to be gained from deviating from designing only delightful experiences.
On a fun, related note, I recently found out that Engelbart conceived what he called the “tinkle toy”, a small waterwheel in a toilet bowl that would spin when pee was run over it, serving as a potty-training aid for boys as the interaction was designed to be an incentive to pee in the toilet. From Markoff’s What the Dormouse Said: How the Sixties Counterculture Shaped the Personal Computer Industry.
A week or two ago, it was difficult to miss Algorithms as culture: Some tactics for the ethnography of algorithmic systems on Twitter. Found it incredibly informative and a nice compliment to Dourish’s The Stuff of Bits: An Essay on the Materialities of Information, which I started last week for implicit interaction book club. The paper also led me to these slides The algorithm multiple, the algorithm material: Reconstructing Creative Practice – in which I was thrilled to see my former UVa architecture professor and brief employer Jason Johnson of Future Cities Lab mentioned.
Two weeks ago I had a lovely time speaking about my current research interests and questions surrounding Smart Implicit Interactions with industry practitioners at EuroIA 2017 in Stockholm!
Thanks EuroIA for the INTENSE photo above and Inge Nahuis for the sketchnotes below!
As previously mentioned, I attended, and thoroughly enjoyed, the workshop at DIS17 on People, Personal Data and the Built Environment. Not only was the topic relevant to my project, interests, and background, but I also found the strict structure (and quick introductions) very effective and thus resulting in meaningful discussions at the end of the day.
The below image is a fraction of a future IoT system followed by a corresponding fictional narrative created with Albrecht Kurze.
2022 – five years after 2017 – a public space odyssey
It is the year 2022, five years after the government started to implement the dynamic waiting management system in public buildings. To simultaneously reduce waiting times while keeping visitors preoccupied, the system routes visitors on an adaptive, and often the least efficient, way through the building. As this has unsurprisingly resulted in many lost visitors, a place-based location-aware voice-controlled guiding and help-and-get-helped system was introduced, in which visitors can leave voice messages to aid other lost visitors.
Dave was born in 1950 and retired in 2017, the same year his wife died. Every time he enters public buildings, he is asked to confirm the usage and data processing terms of the building, as smart building are being classified as interactive data processing units by the 2019 extended GDPR. These temporary consents are based on minimum viable data and are thus only valid for a single visit as all data collected is automatically deleted or anonymized upon leaving.
Dave pretends to apply for a hunting license but actually just wants to hear his wife’s voice in a message she left in the help-and-get-helped system after the system’s implementation. As the system is gender intelligent, he needs a female to find his wife’s message. Furthermore, the message is not locationally linked nor directly addressable because of dynamic shuffling and the anonymization policy.
Claire was born in 2001 and has been applying for a family planning permit for the past five days. As the system is implicitly regulating family planning, prioritizing lonely widows and widowers for which Claire is not, it sends her on an impossible route. As she is not successful in her quest for a permit by the end of each day, the temporary data consent causes her to restart the whole process the following day, resulting in a never ending journey.
But this one special day Dave and Claire met, two lost visitors, trapped some way in and by the system. They decided to help each other and resolve their unfinished business.
Last week at DIS 2017 in Edinburgh I presented a poster (pdf) for my work-in-progress Leaky Objects: Implicit Information, Unintentional Communication. Very thankful for the discussions and feedback!
Very excited to be giving a 20 minute talk on September 30th at EuroIA in Stockholm on Implicit Interactions: Implied, Intangible and Intelligent! Below is my talk abstract.
As our physical and digital environments are ubiquitously embedded with intelligence, our interactions with technology are becoming increasingly dynamic, contextual and intangible. This transformation more importantly signifies a shift from explicit to implicit interactions. Explicit interactions contain information that demands our attention for direct engagement or manipulation. For example, a physical door with a ‘push’ sign clearly describes the required action for a person to enter a space. In contrast, implicit interactions rely on peripheral information to seamlessly behave in the background. For example, a physical door with motion sensors that automatically opens as a person approaches, predicting intent and appropriately responding without explicit contact or communication.
As ambient agents, intelligent assistants and proactive bots drive this shift from explicit to implicit interactions in our information spaces, what are the implications for everyday user experiences? And how do we architect dynamic, personal information in shared, phygital environments?
This talk aims to answer the above questions by first introducing an overview of explicit and implicit interactions in our mundane physical and digital environments. Then we will examine case studies in which unintended and unwanted consequences occur, revealing complex design challenges. Finally, we will conclude with example projects that explore a choreography between explicit and implicit interactions, and the resulting insights into architecting implied, intangible and intelligent information.
Below is the design brief that I wrote for the master’s level course in which I am a Teaching Assistant. The course is Interaction Design as a Reflective Practice.
Technological forecasts often predict that someday in the future everything will be connected. What is everything? And why is connected so often synonymous with tangible interactions being transferred to mobile applications or voice-based assistants? Additionally, these solutions primarily focus on efficiency and automation, signaling a shift from engagement to a frictionless relationship with technology. Is this shift necessary, or do our physical things have overlooked abilities, hidden meanings or magical uses?
The project Manuals of Misuse investigates these questions by examining our everyday interactions with faceless objects and reimagining how they might be misused to playfully control or meaningfully communicate with other things, people or places.
You will do this by:
- Reflecting upon the intended interactions of an everyday object of your choice
br>What is the essential use of the object and the ideal scenarios of interactions?
- Communicating how the object is meant to be used, interacted with and part of an ecosystem
br>What information is needed to communicate to a novice user, product partner, or manufacturer?
- Investigating how the object is or could be misused – used for purposes not intended by the designer
br>What are the object’s properties and/or affordances that result in these misuses?
- Generating novel design concepts of playful, meaningful or magical misuse
br>What modifications, interactions and technologies are required to make this possible?
- Creating a stand-alone, multimedia experience that conveys your reimagined misuse
br>What is needed to communicate the essence of your concept and prompt further investigation?
- Reflection: Upon our mundane, micro interactions with everyday objects. How to we use things and why do we use, or misuse, them? What can we learn from misuse and how does it inform how open or closed we design for appropriation?
- Communication: Of design intent, technical specifications and user experience to diverse audiences through various mediums.
- Playfulness: For engaged action and meaningful interaction.
- Documentation: For reflection and communication.
Very excited that I’ll be attending two workshops at CHI’17 in Denver! Below are links to the workshop descriptions and my position papers.
Workshop 1 – Making Home: Asserting Agency in the Age of IoT (description)
The Family Circuit: A New Narrative of American Domesticity (position paper PDF)
As the world endures and approaches a string of energy crises, The Family Circuit: A New Narrative of American Domesticity, aims to critique and challenge society’s relationship with energy by provoking individuals to examine their current habits of energy consumption, consider the future implications of these actions, and question their willingness to make sacrifices for a cleaner environment. This is accomplished through the development of a fictional near future society in which individuals are required to produce all the electrical energy that they need or desire to consume. Within the daily narrative of a fictional family of five, the events of their domestic lives have been extrapolated to create a liminal world where mundane, yet peculiar diegetic prototypes create tense situations, uncomfortable behaviors, and unforeseen consequences. The project raises questions regarding local to global contextual considerations, behavioral change within the home diegesis, and hyper-localized hacking.
Workshop 2 – Designing the Social Internet of Things (description)
Phygital Party Mode: A Relationship with Relationships (position paper PDF)
In this position paper, I present an exploratory autobiographical design project, Phygital Party Mode, in which visitors’ interactions with my website remotely control an Internet of Things light within my apartment. I reflect upon my relationship with the project as a ‘thing’ and explore the themes of active versus reactive agency, conditional relationships and designing the behaviors of objects. Finally, I end with discussion questions that address a transfer of agency due the democratization of the Internet of Things, the transformation of relationships with and because of connected ‘things,’ and the empowerment of people over objects.
Last night I guest hosted and organized an IxDA London event on Implicit Interactions at IDEO. Below is the event description.
As the Internet of Things infiltrates the mundane moments of our daily lives, ubiquitously embedding intelligence into objects and environments – our relationships with technology become increasingly dynamic, contextual, and intangible. Therefore as interaction designers, how do we design what could and should be the resulting invisible dialogues between people, places, and things?
This month we will shift our attention away from classic, explicit interaction paradigms – those that demand our attention for direct engagement and manipulation – to implicit interactions that seamlessly behave in the background. Join us for product, prototyping, and research perspectives as we hear from Hongbin Zhuang, CEO and Co-founder of Olly robot; Karey Helms, a Senior Interaction Designer at Zebra Technologies; and Alex Taylor from Microsoft Research.