Category Archives: Enterprise UX

Innovation through Action

Part of my role within the Innovation & Design Team at Zebra Technologies involves synthesizing emerging technology trends into actionable insights. Much like many innovation teams, this yearly process involves concurrent stages of research, collection, and synthesis into pervasive and strategic themes. But as we internally transition external insights into internal action, I’ve been reflecting on our innovation process.

The top diagram represents an existing process, that from my knowledge is perhaps also representative of many other organizations. External inspiration enters an internal cycle of prescriptive stages – ex: collection, synthesis, ideation, business buy in – then, external publication, collaboration, or outreach.

But perhaps the approach should be inverted – and external publication, collaboration, and outreach come sooner and throughout. For example, involving academic collaboration, professional hackathons, and innovation challenges

Innovation from internal inspiration to external action at Zebra Technologies UX

WIAD16 Bristol – Making the Invisible Physical

Below is the loose script and slides from a 20 minute talk I gave in Bristol for World IA Day 2016 – “Information Everywhere, Architects Everywhere.” I presented personal design projects in which I prototype physical manifestations of invisible interactions from the mundane moments of my daily life, and the resulting insights that inform how I make sense of complex sociotechnical systems and dynamic information exchanges to design meaningful enterprise solutions. More information on the event and other speakers in Brisol can be viewed on the Lanyrd event page.

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